Triptronic shifter switching automatically

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#1
2013 Glk 350 4matic is an automatic and has the option for triptronic, I do not know how to use that option. My car has been switching from drive to 1st gear on its own, does anyone else have this problem or know what might be causing it?
 
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#2
You're not hitting the paddle shifter by accident are you?
 

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