I'm a first-time Mercedes Benz owner and new to your club. Hope somebody could give me more info on CPA+.
I just got a pre-owned GLA250 last week - just 5K odometer reading so relatively new - and was very excited about it that I went on a road trip with my wife over the Thanksgiving Holiday here in Canada.
On our way home, I was travelling around 100 Kph when my cell phone fell from the dash. When I looked down to pick it up, my wife screamed 'brake!' I forgot about the car in front of me - I know bad driving... Luckily I was able to stop with only about a couple of feet to spare!
Problem is I didn't get any visual or audible warning from my GLA. The manual said a red warning icon should appear followed by an audible beep if CPA+ senses
an impending collision. I didn't get any of that. I'm pretty sure that CPA+ was enabled since I checked it before I left. Also, assistance graphic did not show any icon
indicating any of my installed safety features - attention assist, blind spot assist etc. - were off or disabled.
The next morning, I went to my dealer and told them what happened. The sales person I talked to did not seem to know much about how CPA+ works. He actually
told me that for CPA+ to work, the other car has to be running along side my car!?? How can that be when from what I understand the entire purpose of CPA+ is
to prevent and/or minimize damage resulting from rear-end collisions? Another sales person told me that CPA+ does not work all the time!!? This makes me question the
reliability of this feature.
Service wasn't much help either. They said there were no error messages in the onboard computer - meaning everything is ok - so they can't bring it in for service.
They said I have to wait for my service schedule before they can check out my complaint. Problem is I just got my GLA so service is more like a year away.
I have a GLA 250 without distance warning. My sales person told me that CPA+ is standard and that it will work regardless of whether I have distronic or not.
Is this correct? If so, why didn't I get visual and audible warnings when I needed it most? How is CPA+ supposed to work? Is there something I need to do first, some setting I'm missing?
Does anybody have a similar issue or experience?
I just got a pre-owned GLA250 last week - just 5K odometer reading so relatively new - and was very excited about it that I went on a road trip with my wife over the Thanksgiving Holiday here in Canada.
On our way home, I was travelling around 100 Kph when my cell phone fell from the dash. When I looked down to pick it up, my wife screamed 'brake!' I forgot about the car in front of me - I know bad driving... Luckily I was able to stop with only about a couple of feet to spare!
Problem is I didn't get any visual or audible warning from my GLA. The manual said a red warning icon should appear followed by an audible beep if CPA+ senses
an impending collision. I didn't get any of that. I'm pretty sure that CPA+ was enabled since I checked it before I left. Also, assistance graphic did not show any icon
indicating any of my installed safety features - attention assist, blind spot assist etc. - were off or disabled.
The next morning, I went to my dealer and told them what happened. The sales person I talked to did not seem to know much about how CPA+ works. He actually
told me that for CPA+ to work, the other car has to be running along side my car!?? How can that be when from what I understand the entire purpose of CPA+ is
to prevent and/or minimize damage resulting from rear-end collisions? Another sales person told me that CPA+ does not work all the time!!? This makes me question the
reliability of this feature.
Service wasn't much help either. They said there were no error messages in the onboard computer - meaning everything is ok - so they can't bring it in for service.
They said I have to wait for my service schedule before they can check out my complaint. Problem is I just got my GLA so service is more like a year away.
I have a GLA 250 without distance warning. My sales person told me that CPA+ is standard and that it will work regardless of whether I have distronic or not.
Is this correct? If so, why didn't I get visual and audible warnings when I needed it most? How is CPA+ supposed to work? Is there something I need to do first, some setting I'm missing?
Does anybody have a similar issue or experience?